Bring a transformation,

EDI Managed Services

SwiftAnt has been a global leader in EDI Managed Services since 2011. With expertise in platforms like IBM Sterling B2B, Cleo, and Azure LogicApps, our seasoned professionals optimize supply chains, enhance data accuracy, and provide 24/7 support. Our services are tailored to ensure seamless integration of internal and external systems, driving operational excellence.

Managed Services

Our approach

  • Mapping & Integration: We specialize in complex EDI mapping, AS2, SFTP, FTP, API, and MFT setups, ensuring seamless trading partner management.
  • Support Services: Our 24/7 helpdesk, enhanced by AI-driven bots, monitors data flows, resolves errors, and manages SLAs efficiently.
  • Consulting Services: We guide clients through EDI modernization, transitioning from legacy systems to cloud and AI-enhanced platforms.
Managed Services
Managed Services

We're here to help you leverage the full potential of our creative solutions, designed to propel your business to new heights. With SwiftAnt by your side, the possibilities are limitless, and the results are extraordinary.

Contact us

For EDI Services

HOW CAN WE HELP YOU?

We're here to help you leverage the full potential of our creative solutions, designed to propel your business to new heights. With SwiftAnt by your side, the possibilities are limitless, and the results are extraordinary.

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RACI matrix for EDI Managed Services

Task/ActivityIT Vendor (SwiftAnt)Client3rd Parties
EDI Mapping & IntegrationResponsibleAccountableConsulted
AS2, SFTP, FTP, API & MFT SetupResponsibleAccountableConsulted
Trading Partner ManagementResponsibleAccountableConsulted
24/7 Support ServicesResponsibleAccountableConsulted
AI Bot for Error ResolutionResponsibleInformedConsulted
EDI Modernization ConsultingResponsibleAccountableConsulted
  • R (Responsible): Executes the task.
  • A (Accountable): Ultimately answerable for the task’s success.
  • C (Consulted): Provides input and feedback.
  • I (Informed): Kept updated on progress.
EDI Managed Services

Measuring Business Outcomes with
CARE

CREATE

New business
capabilities

AVOID

Manual and redundant
operations

REDUCE

Operational
overheads

ENHANCE

Customer experience & Productivity

STRATEGIC BUSINESS VALUE
OPERATIONAL EFFECTIVENESS

TRANSFORMATIONAL CHANGE

CREATE

Seamless integration across systems, increasing partner onboarding speed by 35%

AVOID

30% reduction in redundant manual data exchange processes

INCREMENTAL CHANGE

ENHANCE

Downtime by 25% with proactive 24/7 monitoring

REDUCE

Data accuracy by 40% and operational efficiency with automation.

Our Expertise

brand
brand
brand
brand
testimonials

What our customers are saying

SwiftAnt has been adding value in Professional Services and managed services support by exceeding expectations..

SwiftAnt has been adding value in Professional Services and managed services support by exceeding expectations..

The SwiftAnt team is exceptionally agile and consistently goes above and beyond. They take full responsibility for round-the-clock support, ensuring all priorities are effectively addressed. Their professional services team not only understands our domain and product but also delivers top-notch service to our customers and efficiently onboards our trading partners.

CLEO

Director, Customer Experience

Ready to unlock
possibilities now?

+971 58 531 3020

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